User Terms & Conditions

Effective Date: January 2026

The following paragraphs specify the basis on which you may use the TalentSensus System and suite of products included. Please ensure that you understand these terms and conditions. You must agree to abide by these before proceeding further.
1. General
1.1 Definitions
“The system” – the TalentSensus Ecosystem including any associated hardware, software, databases and web pages.

“TalentSensus”, “we”, “us”, “our”, “ourselves” – the owners of the TalentSensus system is Upskill Enterprise Ltd t/a TalentSensus.

“User”, “you”, “your”, “yourself” – an individual who uses the system.

“Service” – the service provided by the TalentSensus company or agreed intermediaries (white- labelled versions) through the TalentSensus System.

“Document” – any form and accompanying attachments that are uploaded or required as part of the agreed workflow.
1.2 What do these terms and conditions cover?
These terms and conditions tell you what constitutes legal use of the system. You must follow all our instructions on the use of the system.

The Laws of Northern Ireland govern these terms and conditions. The terms and conditions reflect what is acceptable to all user communities.
1.3 Changes to these terms and conditions
We reserve the right to change these terms and conditions. It is your responsibility to periodically check these terms and conditions to see if you are still willing to be bound by them.

Where possible, we will give you reasonable notice of changes and the date they take effect.

The first time you log into the system, on or after this date, you will be presented with the new terms and conditions. Following such notification your continued use of the system will be taken as acceptance of the revised terms and conditions.
1.4 System modification
Where reasonably possible we will give you advanced notice of significant changes to the system. We reserve the right to change, suspend or discontinue any or all parts of the system at any time without incurring any liability from you.
2. Use of System
You must only view and use those parts of the system to which you have been given access. We reserve the right to stop your access to the system (or parts of it) without notice or liability.

Only contracted clients and their named teams may use the system. Commercial and/or non-talent management/skills development related use is prohibited. If you make such unauthorised use, we may deny you access to the system. We may also seek to invoke other relevant organisational, civil or criminal penalties.

Information, knowledge and data derived from any TalentSensus products that you have been given access must not be shared with any other individual or third party without their own licence/login details.

You must not upload, distribute or publish on the system any material that:

  • is pornographic in content
  • is part of criminal or terrorist activities
  • promotes or encourages racism or intolerance
  • is untruthful
  • is defamatory, offensive or abusive
  • may bring the client organisation or TalentSensus into disrepute;
  • is known to be infected with a virus, worm, Trojan horse, trap-door program or malicious code.

3. Privacy
3.1 Maintenance of data
We will maintain records held on the system in accordance with the UK Data Protection Act and GDPR including record retention. Any submitted documents will be processed on the basis of public task under UK data protection legislation.

You are responsible for maintaining your personal data, including contact details, on the system. You may not be able to update all your personal data yourself. You should notify the TalentSensus Helpdesk if data which you cannot update yourself is incorrect or out of date. We will then consider how best to update the data.
3.2 Use of your personal information
We capture and process personal information in line with current UK data protection legislation. Our privacy policy provides more information around the processing of personal information, provides contact details for our Data Protection Officer and explains how to exercise your rights as a data subject.

All personal data collected via the TalentSensus system will be used in accordance with our notifications. Personal data may be used in relation to:

  • the registration of your system access;
  • the resolution of any queries which you may raise with the TalentSensus Helpdesk;
  • the operation of skills, case management, talent indicator processing and management information systems;
  • the acquisition of UK and/or international manager comments on reports;
  • the preparation of material for use by internal colleagues;
  • your review of skills profile, training needs, case management decisions and reports (if you are a reviewer);
  • your response to team or client comments (if appropriate);
  • anonymized statistical analysis in relation to the evaluation of skills and workforce trends;
  • our inviting you to participate in surveys about the level of services provided by TalentSensus or a trusted intermediary partner or your employer

By agreeing to these terms and conditions, and by accessing the system, you agree to your personal data being processed by us in this way and stored on the system and on our associated internal systems on the basis of consent under UK data protection legislation.

If you have any queries with regard to the processing of your personal data, please contact our Data Protection Officer using Stephen@talentsensus.com
3.3 Disclosure
We will only disclose your personal data in accordance with UK GDPR, the Data Protection Act 2018, and any other applicable data protection legislation. Because the TalentSensus system is a private, access-controlled environment used solely by authorised client organisations and their nominated teams, your information will not be made publicly available.

We may disclose your personal data only under the following circumstances:

  • To authorised users within your organisation
    Personal data may be shared with internal managers, administrators or authorised team members for purposes connected to skills profiling, workforce planning, talent management, case management and reporting.
  • To TalentSensus personnel and approved service providers
    We may share personal data with internal staff or contracted third-party service providers who support the operation, maintenance, security or development of the TalentSensus platform. All such parties are bound by confidentiality obligations and data processing agreements.
  • Where necessary for technical support
    If you raise a support request with TalentSensus, relevant information may be accessed by our Helpdesk team or technical specialists strictly for the purpose of diagnosing and resolving your issue.
  • Where required by law
    We may disclose information if we are under a legal obligation to do so, including to law enforcement authorities, regulators, or as required under court order.
  • To fulfil contractual obligations with your employer or commissioning body
    Information may be disclosed where necessary to provide contracted services to your organisation, such as producing aggregated workforce reports or supporting agreed talent and skills development workflows.
  • Aggregated or anonymised data
    We may use anonymised or aggregated data for statistical analysis, trend evaluation, system development, and reporting. Such data cannot be used to identify any individual.

We will never publish your data externally. Any disclosures made will be limited to what is strictly necessary and will always be carried out in accordance with applicable data protection laws and our internal information governance policies.
3.4 Confidentiality of your application
We recognise the importance of maintaining the confidentiality of all information processed through the TalentSensus platform. Both you and TalentSensus agree to protect all information accessed or submitted through the system, and to ensure that it is used only for legitimate, authorised purposes connected to skills, workforce and talent management activities.

Our confidentiality obligations

We will treat all personal data, organisational data, case information, documents, and system-generated insights as confidential. TalentSensus will ensure that:

  • information is only accessed by authorised personnel who require it to perform their duties;
  • contracted service providers who support the platform are bound by confidentiality anddata-processing agreements;
  • all reasonable technical and organisational measures are implemented to prevent unauthorised access, disclosure, alteration, or loss;
  • confidential information is not shared externally, sold, or used for any purpose unrelated to the delivery of contracted services.

Your confidentiality obligations

You agree to maintain the confidentiality of all information you access through the system, including personal data, reports, case details, skills profiles, and internal comments. This means that you must:

  • only view or use information for legitimate organisational purposes;
  • not disclose system content to any third party without appropriate authority and a lawful basis;
  • keep all documents, reports, and downloaded materials secure and protected from unauthorised access;
  • report any suspected confidentiality or security breach to the TalentSensus Helpdesk immediately.

Exceptions

Confidentiality obligations do not apply to information that:

  • is already lawfully in the public domain;
  • is independently developed without access to confidential materials;
  • is lawfully provided to you by a third party without confidentiality restrictions;
  • must be disclosed to comply with legal or regulatory requirements.

Any disclosure made by TalentSensus will always be limited to what is strictly necessary and handled in accordance with UK GDPR, the Data Protection Act 2018, and our internal information-governance policies.
3.5 Cookies
Services provided by the TalentSensus System website involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. The cookies:

  • recognise that you have already given a username and password so you don’t need to do it for every web page requested;
  • recognise if you have already selected to use an accessibility version of TalentSensus so that you do not have to reselect the option every time you visit us.

To be able to use the TalentSensus System you will need to set your browser settings to enable cookies.
4. Security
4.1 Your account
You will own a personal identifier (PID), a username and password, in order to access the system. You can choose your own username and password provided it meets our minimum requirements. We have built in appropriately high standards of security to protect your interests as well as ours.

  • You can request that your user account is terminated by notifying the TalentSensus Helpdesk e-mail: support@talentsensus.com

4.2 Your obligations
When using the system you must observe high levels of security to protect the personal details and safety of all users.

You must ensure that:

you do not share your password with anybody or otherwise make the system available to them;

  • you do not use the username and password of another user;
  • the use of 128-bit encryption technology is legally approved in the country from which you are connecting;
  • you do not use the system to propagate any virus, worm, Trojan horse, trap-door program or any malicious code (deliberate distribution or creation of computer viruses is an offence under the Computer Misuse Act 1990);
  • you do not invade the rights of privacy or other personal or property rights, or infringe the copyright or trademark or other rights of any person or organisation;
  • all security breaches are reported promptly to the TalentSensus Helpdesk. If these security provisions are breached, we may decide to stop your access to the system. In such circumstances we reserve the right to deny you further access to any new activities. You may also be subject to civil or criminal action.

5. Liability
5.1 Users of the system
You must, if asked by us, provide any evidence you possess that may be relevant to any claim brought against us (collectively or individually) associated with the use of the system. You use the data from the system at your own risk.

Subject to the Unfair Contract Terms Act 1977, you shall not, as a result of using the system, have any claim against us or hold us liable for the results of your actions based on these terms and conditions, or from the consequences of the following:

  • your failure to comply with any of these terms and conditions;
  • your failure to maintain your personal data on the system;
  • your failure to notify us of incorrect or out of date personal data that you are unable to update yourself;
  • any unlawful disclosures or interference with any of the system’s transmissions;
  • any alleged or actual breach of these terms and conditions by any third party to whom,
  • in breach of these terms and conditions, you made this system available (e.g. by disclosure of your password);
  • your alleged or actual breaching of copyright, trade mark rights or any other intellectual property rights (or similar rights anywhere in the world) belonging to any other person.

5.2 General
If any provisions of these disclaimers and exclusions are unlawful, void or for any reason unenforceable, then that provision shall be regarded as separated from these terms and conditions but shall not affect the validity and enforceability of the remaining provisions.
6. Copyright
With the exception of Documents created by users, we own the copyright of the material contained in the system. This includes but is not limited to:

  • textual material;
  • artwork;
  • computer software;
  • audio and visual elements;
  • the database design and reference data;
  • the structure and design of the system.

You must not reproduce, distribute, transmit modify, adapt, display (including adaptations/displays such as by “framing”) the contents, of all or any part, the system without our prior written permission, with the exception of using the system through the normal means provided by the Councils.

We own the software on which the system is built. You must not reverse engineer, decompile, or disassemble the system’s software unless applicable law allows you to do so.
7. Acceptance
To create an account on TalentSensus, you must accept the terms and conditions for use of the TalentSensus System.

If you select the ‘Accept’ button, you will proceed to the account details input screen.

If you choose to ‘Not Accept’ the terms and conditions at this time, you will be returned to our home page.

If you have any queries, contact the TalentSensus Helpdesk – support@talentsensus.com