User Terms & Conditions

TalentSensus Suite of Products

July 2026 | Upskill Enterprise Ltd t/a TalentSensus

The following paragraphs specify the basis on which you may use the TalentSensus System as a whole and suite of products including IntelSensus and the IntelSensus Cyber Readiness Assessment. Please ensure that you understand these terms and conditions. You must agree to abide by these before proceeding further.

1. General

1.1 Definitions

  • The System: the TalentSensus Ecosystem including any associated hardware, software, databases and web pages. This includes IntelSensus, SkillSensus and TalentSensusLMS.
  • TalentSensus, we, us, our, ourselves: the owners of the TalentSensus System, Upskill Enterprise Ltd t/a TalentSensus.
  • User, you, your, yourself: an individual who uses the System.
  • Service: the service provided by the TalentSensus company or agreed intermediaries (white- labelled versions) through the TalentSensus System.
  • Document: any form and accompanying attachments that are uploaded or required as part of the agreed workflow.
  • Cyber Assessment: the IntelSensus cyber readiness self-assessment, the questions it asks and the report it generates.
  • Assessment Data: the responses you provide to the Cyber Assessment and the results and report generated from them.
  • Anonymised and Aggregated Data: information combined across users from which all details that could identify a person or organisation have been removed, so that no person and no organisation can be identified from it.
  • Third-party Provider: a supplier of products or services that may be suggested for your consideration in your report.

1.2 What do these terms and conditions cover?

These terms and conditions tell you what constitutes legal use of the System. You must follow all our instructions on the use of the System. The Laws of Northern Ireland govern these terms and conditions. Notwithstanding the above, nothing in these terms and conditions shall limit or exclude any statutory rights which you are entitled to as a consumer under the laws of your country of residence. Users based in the Republic of Ireland retain all rights afforded to them under Irish and EU consumer and data protection law, including the Consumer Rights Act 2022 and the EU General Data Protection Regulation (EU GDPR), regardless of any choice of law stated herein.

1.3 Changes to these terms and conditions

We reserve the right to change these terms and conditions. For material changes, we will give you at least 30 days’ notice before they take effect. Continued use of the System after the effective date of any change will constitute acceptance of the revised terms.

1.4 System modification

Where reasonably possible we will give you advance notice of significant changes to the System. We reserve the right to change, suspend or discontinue any or all parts of the System at any time without incurring any liability to you.

2. Use of System

You must only view and use those parts of the System to which you have been given access. We reserve the right to stop your access to the System (or parts of it) without notice or liability. Only contracted clients and their named teams, and users who have been given access to the Cyber Assessment, may use the System. Commercial use, or use unrelated to workforce, skills, talent management, or cyber readiness and security assessment, is prohibited. If you make such unauthorised use, we may deny you access to the System. We may also seek to invoke other relevant organisational, civil or criminal penalties.

Information, knowledge and data derived from any TalentSensus products that you have been given access to must not be shared with any other individual or third party without their own licence or login details.

You must not upload, distribute or publish on the System any material that is pornographic, part of criminal or terrorist activities, promotes or encourages racism or intolerance, is illegal, untruthful, defamatory, offensive or abusive, may bring the client organisation or TalentSensus into disrepute, or is known to be infected with malicious code.

3. The IntelSensus Cyber Readiness Assessment

3.1 What it is

IntelSensus includes a cyber readiness self-assessment. You answer a set of questions about your organisation, and the System generates a report that indicates how close your organisation is to good cyber security practice, highlights areas to improve, suggests actions you can take, and, where relevant, identifies Third-party Providers who may be able to help.

3.2 It is a guide, not a certification

The Cyber Assessment and its report are an indication based only on the answers you provide. They are not a certification, an audit, a guarantee of security, or confirmation that you meet any legal or regulatory requirement, and they do not constitute legal advice. You should not rely on the report as your only basis for a security or compliance decision. Acting on the recommendations reduces risk but does not guarantee that your organisation will avoid a cyber incident.

3.3 Accuracy of your answers

The results depend on the accuracy and completeness of the information you provide. You are responsible for the answers you give. Scores reflect your responses on the day the Cyber Assessment is completed.

3.4 Recommendations and Third-party Providers

Any actions, tools or Third-party Providers suggested in your report are options for your consideration, not endorsements or a warranty that they are suitable for you. Any arrangement, contract, discount or service you enter into with a Third-party Provider is between you and that provider. TalentSensus is not a party to it and is not responsible or liable for the products or services of any third party. We will not share your information with a Third-party Provider without your consent.

3.5 The free summary and the paid full report

The Cyber Assessment has two tiers. The instant summary, showing your overall score and your top priority fixes, is provided free of charge. The full report and action plan, including your detailed prioritised recommendations, framework mapping and specialist referrals (the “Full Report”), is a paid product.

3.6 Price and payment

The Full Report costs £199 (plus VAT where applicable). Payment is taken at the time of purchase, through our payment provider, before the Full Report is generated. By paying, you confirm that you are authorised to use the payment method provided.

3.7 Delivery of the Full Report

The Full Report is digital content supplied electronically, not on a physical medium. On successful payment it is generated and made available to you straight away, on screen and to download.

3.8 Your 14-day cancellation right

Because you are buying online, at a distance, you would normally have a right to cancel your purchase of digital content within 14 days and receive a refund, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Equivalent rights apply to buyers in the Republic of Ireland and the wider EU under their own consumer law.

3.9 Immediate delivery and loss of the cancellation right

Because the Full Report is delivered to you immediately on payment, at the point of purchase you are asked to do two things: to expressly consent to the Full Report being generated and made available to you straight away, before the 14-day cancellation period ends; and to acknowledge that, once it has been made available, you will lose your right to cancel and to a refund. This is in the form of a tick box during the buying process on Stripe. If you give this consent and the Full Report is delivered, your 14-day cancellation right no longer applies. If you do not give this consent, the Full Report will not be delivered until the 14-day period has ended.

3.10 Refunds

Because the Full Report is delivered in full and immediately on payment, and can be viewed, saved or copied straight away, we do not offer refunds once it has been made available to you, except where the law requires it. This does not affect your statutory rights. If the Full Report is faulty, not as described, or not of satisfactory quality under the Consumer Rights Act 2015 (or the equivalent law that applies to you in the Republic of Ireland or the EU), you remain entitled to a repair, a replacement, or a refund or price reduction as appropriate. To raise a problem, email support@talentsensus.com with your order details and we will put it right.

3.11 Confirmation

After payment we will send you confirmation of your purchase and these terms by email, so you have a lasting copy.

3.12 Business customers

Where you buy as a business rather than as a consumer, the consumer cancellation and digital- content rights in clauses 3.8 to 3.10 do not apply. The purchase is final once the Full Report has been delivered, subject to any express warranty we give.

3.13 Further paid assessments

We may also offer further paid, more detailed assessments, for example a leadership and business continuity assessment. Where we do, these are shown with their own price and terms at the time.

4. Privacy

4.1 Maintenance of data

We will maintain records held on the System in accordance with the UK Data Protection Act 2018 and the UK GDPR and EU GDPR, including record retention. Submitted Documents, Assessment Data and associated personal data are processed on the lawful basis of contractual necessity (Article 6(1)(b) UK GDPR and EU GDPR), as processing is necessary to deliver the TalentSensus service you have subscribed to or the Cyber Assessment you have chosen to complete. Certain processing activities may also rely on legitimate interests (Article 6(1)(f)) or consent (Article 6(1)(a)), as described in these terms and in our Privacy Policy. You are responsible for maintaining your personal data, including contact details, on the System. You may notify the TalentSensus Helpdesk at support@talentsensus.com if data which you cannot update yourself is incorrect or out of date.

4.2 Use of your personal information

We capture and process personal information in line with current UK and EU data protection legislation. Our privacy policy is available at https://talentsensus.com/privacy (available on request during our pilot phase, email support@talentsensus.com). With your prior consent, TalentSensus may contact you to offer additional support services. You may withdraw your consent at any time by emailing support@talentsensus.com. No outside third parties beyond the intermediary who gave you access to the system will contact you without your explicit prior consent.

4.3 Disclosure

We will only disclose your personal data in accordance with the UK GDPR, the EU GDPR, the Data Protection Act 2018, and any other applicable data protection legislation. We may disclose your personal data to authorised users within your organisation, to TalentSensus personnel, and to approved service providers acting on our behalf under appropriate contracts, where necessary to deliver or support the Service, or where required by law. We will not sell your personal data. We will not publish or share your personal data or your individual Assessment Data externally in any form that identifies you or your organisation. We may create and use Anonymised and Aggregated Data as described in clause 4.4.

4.4 Use of Anonymised and Aggregated Data for research and policy

4.4.1 We may combine the information from your Cyber Assessment and our other products, including your responses and results, with information from other users, and remove all details that could identify you, your organisation or any individual. This process of anonymisation and de-identification is designed so that no person and no organisation can be identified from the combined data.

4.4.2 Once information has been anonymised in this way, it is no longer personal data under the UK GDPR or the EU GDPR, and we may use and retain it without the restrictions that apply to personal data.

4.4.3 We may use this Anonymised and Aggregated Data to produce statistics, benchmarks and insights; to publish research papers, reports and articles; and to share findings with government departments, regulators, policymakers, funders and sector bodies. Our purpose in doing so is to build the evidence base for better support, funding and policy for businesses, particularly in the areas and on the issues that the data shows businesses are finding difficult.

4.4.4 We will never publish or share anything that identifies you, your organisation, your individual answers, or your specific weaknesses. Your individual Assessment Data and report remain confidential to you and your authorised users and are treated as sensitive because they describe your security posture.

4.4.5 Lawful basis. The limited processing of your personal data needed to create Anonymised and Aggregated Data is carried out on the basis of our legitimate interests (Article 6(1)(f) UK GDPR and EU GDPR) in improving cyber resilience and workforce development across the economy and in advocating for support for businesses, which we consider compatible with the purpose for which you provided the data. Where we are required to do so, we will instead rely on your consent (Article 6(1)(a)), which you may withdraw at any time. Where this processing is for research or statistical purposes, we apply appropriate safeguards in line with Article 89 of the UK GDPR and EU GDPR.

4.4.6 Your choices. You may object to the processing of your personal data for these purposes, or withdraw any consent, by emailing support@talentsensus.com. Please note that once data has been anonymised and aggregated it can no longer be linked back to you, so from that point it cannot be retrieved, corrected or deleted.

4.4.7 Our commitment to you. We use this data to help the businesses it comes from, not to profit at their expense, and we will never sell it. Where we publish research or statistics based on it, we will make them openly available or share them back with the businesses and sectors they concern, so that the people whose information contributed can benefit from the findings. We will be clear about how the data is used, keep its use limited to improving cyber resilience and advocating for support for businesses, and hold ourselves to recognised data ethics standards alongside our legal obligations.

4.5 Confidentiality

Both you and TalentSensus agree to protect all information accessed or submitted through the System, and to ensure that it is used only for legitimate, authorised purposes connected to skills, workforce, talent management, and cyber readiness activities. Any individual assessment results are confidential to you and your authorised users, except for the creation and use of Anonymised and Aggregated Data described in clause 4.4.

4.6 Cookies

Services provided by the TalentSensus System involve placing small amounts of information (cookies) on your device. They cannot be used to identify you personally and are used to recognise your login status and accessibility preferences. To use the TalentSensus System you will need to enable cookies in your browser settings.

4.7 Consent to Contact

We would like your permission to contact you with information about additional TalentSensus products, services and support that may be relevant to you. Your preference is separate from your acceptance of these Terms and Conditions. You may withdraw consent at any time by emailing support@talentsensus.com. Withdrawal of consent will not affect the lawfulness of any processing carried out before withdrawal and will not affect your access to the TalentSensus System.

5. Security

5.1 Your account

You will own a username (your chosen email address) and password in order to access the System.

You can request that your user account is terminated by notifying the TalentSensus Helpdesk at support@talentsensus.com.

5.2 Your obligations

When using the System you must observe high levels of security to protect the personal details and safety of all users. You must not share your password with anybody, use the username and password of another user, propagate any virus or malicious code, or invade the rights of privacy or other personal or property rights. Given that Assessment Data describes your security posture, you should keep your report and login secure. All security breaches must be reported promptly to the TalentSensus Helpdesk.

If these security provisions are breached, we may stop your access to the System and you may be subject to civil or criminal action.

6. Liability

6.1 Users of the System

You use the data from the System at your own risk. This includes any reliance you place on the IntelSensus Cyber Readiness Assessment and its report, which are provided as a guide only as described in clause 3, and any dealings you have with a Third-party Provider. Nothing in these terms and conditions limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

6.2 General

If any provision of these disclaimers and exclusions is unlawful, void or for any reason unenforceable, then that provision shall be regarded as separated from these terms and conditions but shall not affect the validity and enforceability of the remaining provisions.

7. Copyright

With the exception of Documents and Assessment Data created by users, we own the copyright of the material contained in the System including textual material, artwork, computer software, audio and visual elements, the database design and reference data, and the structure and design of the System. This includes the Cyber Assessment question sets, framework mappings and scoring. You must not reproduce, distribute, transmit, modify, adapt, or display the contents of the System without our prior written permission. We own the software on which the System is built. You must not reverse engineer, decompile, or disassemble the System’s software unless applicable law allows you to do so.

8. Acceptance

To use any TalentSensus products, you must accept these terms and conditions. If you have any queries, contact the TalentSensus Helpdesk at support@talentsensus.com.